Document Type

Transforming Front-Line Child Welfare Practices (2010)

Publication Date



Faculty of Social Work


This working report examines the differences in range of services across central, integrated, and school/community based sites including referrals to other services, direct support, advocacy, and collaborative efforts to provide services to families. Which models provide the most service options for families? How do service providers view the service options available to them in their work with families? How helpful are services to families?

The range of services available within agency based settings seemed the narrowest in comparison to other types of service delivery settings. Integrated service models appeared to increase the range and access to many formal services. Community and school based programs seemed to increase the range of services available to families by broadening the scope of service options, using formal and informal partnerships and linkages, and participating in some preventative and community development approaches.