Master of Social Work (MSW)
Community, Policy, Planning and Organizations
Lyle S. Hallman Faculty of Social Work
Thesis Committee Member (Social Work)
Thesis Committee Member (Seminary)
This thesis is an exploration of relationships and issues of professional boundaries at Welcome Inn Community Centre, a faith-based community centre offering programs and services to address issues of poverty in Hamilton, Ontario. Data was gathered through semi-structured qualitative interviews with fifteen staff members, volunteers, and participants at Welcome Inn. A strengths-based perspective combined with mutual relationships and flexible boundaries were found to foster inclusion, acceptance, community building, and personal transformation at Welcome Inn Community Centre; Welcome Inn staff, volunteers, and program participants described these qualities positively. Mixed positive and negative comments were used to describe decision-making and boundaries at Welcome Inn. The need for increased intentionality and clarity around professional boundaries was identified. Using grounded theory methodology, a model, “Embracing the Grey Zone,’ and associated reflexive tools for navigating flexible boundaries were developed. The model and tools are presented here for use in social work community practice and education.
Gaylor, Carly H., "Embracing the Grey Zone: Navigating flexible boundaries at Welcome Inn Community Centre" (2015). Theses and Dissertations (Comprehensive). 1711.